Terms and Conditions - Streatham Man with Van

Welcome to Streatham Man with Van. By utilizing our services, you agree to adhere to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.

1. Introduction

These Terms and Conditions govern your use of the man with a van services provided by Streatham Man with Van. By booking our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Services Provided

Streatham Man with Van offers a range of moving and transportation services, including:

• Residential Moves: Assisting with moving household items from one location to another within Streatham.
• Commercial Moves: Facilitating office and business relocations efficiently.
• Furniture Delivery: Delivering new or existing furniture to your specified address.
• Packing Services: Providing packing materials and assistance to ensure safe transport of your belongings.

Our services are tailored to meet the specific needs of our clients, ensuring a smooth and stress-free experience.

3. Booking and Payment

To book our services, clients must provide accurate information regarding the date, time, and nature of the move. Booking can be made through our online platform or by contacting our customer service team.

3.1 Payment Terms

Payment is required at the time of booking. We accept various payment methods, including credit/debit cards and bank transfers. All payments are processed securely to protect your financial information.

3.2 Pricing

Our pricing is competitive and based on factors such as distance, volume of items, and specific service requirements. A detailed quote will be provided upon request to ensure transparency and avoid any hidden charges.

4. Cancellations and Refunds

We understand that plans can change. If you need to cancel your booking, please notify us at least 48 hours in advance. Cancellations made within this timeframe are eligible for a full refund. Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee.

4.1 Refund Policy

Refunds will be processed using the same payment method originally used for the booking. Please allow up to 7 business days for the refund to reflect in your account.

5. Liability and Insurance

Streatham Man with Van is committed to ensuring the safety of your belongings during transit. We carry comprehensive insurance to cover potential damages or loss. However, it is the client's responsibility to declare any high-value items prior to the move.

5.1 Limitation of Liability

Our liability is limited to the actual cost of replacing or repairing damaged items, up to the insured amount. We are not liable for indirect or consequential losses arising from the use of our services.

6. Customer Responsibilities

Customers are responsible for:

• Ensuring that all items are packed and ready for transportation.
• Providing accurate and complete information about the move.
• Securing any permits or permissions required for parking or access at both locations.
• Informing us of any special handling requirements for delicate or fragile items.

Failure to comply with these responsibilities may result in additional charges or delays.

7. Restrictions and Prohibited Items

For the safety and efficiency of our services, the following items are strictly prohibited:

• Hazardous Materials: Including flammable, explosive, or toxic substances.
• Perishable Goods: Such as food items that may spoil during transit.
• Pets: Animals must not be transported by our services.
• Oversized Items: Items that exceed the capacity of our vehicles.

Clients are responsible for ensuring that no prohibited items are included in the move. Any violation may result in immediate termination of services without refund.

8. Privacy Policy

Your privacy is important to us. Streatham Man with Van collects only the necessary information required to provide our services. We do not share your personal information with third parties without your consent, except as required by law.

8.1 Data Protection

All personal data is stored securely and is accessible only to authorized personnel. We comply with all relevant data protection regulations to safeguard your information.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our platform. It is the client's responsibility to review the Terms and Conditions regularly to stay informed of any updates.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Streatham.

11. Acceptance of Terms

By using Streatham Man with Van's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Thank you for choosing Streatham Man with Van. We look forward to assisting you with your moving and transportation needs.